Lone Star Analysis Privacy Policy

Your privacy is of vital importance to Lone Star Analysis

What information do we collect?

We collect information from you when you register on our site, subscribe to our newsletter, or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, phone number, title, company name, or other business-related information. You may, however, also visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
To administer a contest, promotion, survey, or other site feature
To send periodic emails
The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

You can easily manage your subscription preferences or opt-out of ALL communications by following this link: MANAGE YOUR EMAIL AND SUBSCRIPTION PREFERENCES.

How do we protect your information?

This policy, together with other documents, defines how we collect and process the personal data we collect from you. At Lone Star, we want to protect and respect your privacy.

By visiting our websites or filling out our forms, you are accepting and consenting to the practices described in these policies. You have a right to expect we will use your information for business purposes related to our interactions with each other. You have a right to expect we will protect your information and that we won’t sell or share it with others outside the business purposes we describe here.

Lone Star Analysis believes GDPR used in UK and EU data regulations reflect common reasonable and common-sense principles, to which we specifically adhere. You can view our GDPR POLICY BELOW. Lone Star’s privacy policy should be understood and will be enforced in accordance with the laws and regulations regarding your rights to data security and privacy.

Do we use cookies?

Our website uses cookies to distinguish you from other users of the website. This helps us to provide you with a good experience when you browse our website and helps us to improve the website. By continuing to browse the website, you are agreeing to our use of cookies as set out by this policy unless you act to block cookies.

Our website uses Google Analytics and other similar services to collect information about how visitors use our website.

Cookies we may use include:

Necessary cookies: These cookies are required for the operation of the website and security.
Analytical cookies: These cookies allow us to recognize and count visitors to the website and to see how they are using it. This helps us to improve the way the website works.
Third-party cookies: Third parties (such as Google) may need these to enable their services like Captcha or Google Maps. Some third parties use their cookies for advertising purposes. We have no control over these cookies. You should see their privacy policy, where you may have the option to opt-out of their data collection.

About Cookies:

Information about cookies: A cookie is a small file of letters and numbers which, if you agree to their use, is stored on your browser or the hard drive of your computer or device. They contain information that is transferred to your hard drive.
How you can block cookies: You can block cookies by activating the setting on your browser, which allows you to refuse the setting of all or some cookies. This may limit your ability to use the website.
Our Cookies: You can find more information about some of the general cookies we use and the purposes for which we use them in the table below.

Cookie	Category	Purpose	Expires
_ga	Analytics	This cookie allows us to count user visits and traffic sources so that we can measure and improve the site performance using Google Analytics services. The information collected is stored by Google on servers in the United States.	2 years
_gid	Analytics	This cookie allows us to count user visits and traffic sources so that we can measure and improve the site performance using Google Analytics services. The information collected is stored by Google on servers in the United States.	24 hours
_dc_gtm_UA-460860-1	Analytics	This cookie is related to Google Tag Manager.	1 minute
SC_ANALYTICS_ GLOBAL_COOKIE	Analytics	This cookie will track your visits to our site.	1 year

Where can I find more information about cookies, and how do I delete cookies?

Find out more about cookies, including how to disable/enable and delete them, at the following website www.aboutcookies.org. You can block most cookies generally by activating the setting on your browser that allows you to refuse the setting of all or some cookies.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Here are some specific circumstances which may lead to your information being shared.

We may share your information with:

Any member of our group, which means our subsidiaries, our ultimate holding company, and its subsidiaries, or related entities.
Business partners, customers, suppliers, and sub-contractors for the performance of any contract we enter with them or you;
Analytics and search engine providers who assist us in the improvement and optimization of the Site;
Third-party support services, such as but not limited to project management tools, accounting systems, and hosting data centers.

We may disclose your personal information to third parties:

If we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets;
If we, or substantially all of our assets, are acquired by a third party, in which case personal data held by us about our clients will be one of the transferred assets;
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or
To protect our rights, property, or safety, or those of your own, or those of our clients or others.

California Online Privacy Protection Act Compliance

Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We, therefore, will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act); we do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to this privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page and/or update the Privacy Policy modification date below.

This policy was last modified on 05/01/2022.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us.

We will only collect and handle your personal information in accordance with your contact preferences. You can also subsequently inform us of your contact preferences, including any request to withdraw your consent to the collection and handling of your personal information, by contacting:

The Data Protection Officer

4555 Excel Pkwy,
Suite 500
Addison, TX 75001

(972) 690-9494

information@lone-star.com

Terms of use

Welcome to our website.

Please read these terms and conditions carefully before using this website. We recommend that you print a copy for future reference. We may revise these terms and conditions at any time by amending this page. Please check this page from time to time to take notice of any changes we may have made, as they are binding on you.

This page (together with the documents referred to) sets out the terms and conditions on which our website, lone-star.com, is made available. By accessing or browsing our website, you are taken to have agreed to comply with and be bound by the following terms and conditions, which govern our relationship with you in relation to this website.

The terms ‘us’, ‘we’, ‘our’, and other similar terms refer to Lone Star Analysis companies, including all individual business areas within the group. The term ‘you’, ‘your’, ‘user’, and other similar terms refers to website visitors.

1. Accessing our website

Our website is made available free of charge. Access to our website is permitted on a temporary basis, and we reserve the right to suspend, withdraw, discontinue or amend all or any part of our website without notice. We will not be liable if, for any reason, our Website is unavailable at any time or for any period. From time to time, we may restrict access to all or any part of our website to users who have registered with us.

You are responsible for making all arrangements necessary for you to have access to our website. You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms and conditions and that they comply with them.

Unauthorized access or use of this website may give rise to a claim for damages and/or be a criminal offense.

2. Intellectual property rights

We are the owner or the licensee of all intellectual property rights on our website and in the material published on it. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with our Copyright Notice (below), which forms part of these terms and conditions.

If you print off, copy or download any part of our website in breach of these terms and conditions, and except as expressly permitted by them, your right to use our website will cease immediately, and you must, at our option, return or destroy any copies of the materials you have made.

3. Copyright Notice

We are the owner or the licensee of all intellectual property rights on our website and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy and may download extracts of any page(s) from our website for your personal use, and you may draw the attention of others within your organization to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences, or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our website must always be acknowledged.

You must not use any part of the content on our website for commercial purposes without obtaining a license to do so from us or our licensors.

If you print off, copy or download any part of our website in breach of these terms of use, your right to use our website will cease immediately, and you must, at our option, return or destroy any copies of the materials you have made.

4. No reliance on information

Commentary and other materials posted on our website are provided for general information only and are not intended to amount to advice on which reliance should be placed. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website. We, therefore, disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our website or by anyone who may be informed of any of its contents.

Neither we nor any third parties provide any representation, warranty, or guarantee, whether express or implied, as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements. Information is for guidance only and is not intended to form any part of a contract.

We do not make any representation, warranty, or guarantee, whether express or implied, as to the availability of products and/or services shown on our website to the territories we may operate in.

5. Changes to our website

We aim to update our website regularly and may change the content at any time without notice. Any material on our website may be out of date at any given time, and we are under no obligation to update such material.

6. Limitation of our liability

The material displayed on our website is provided without any representations, guarantees, conditions, or warranties as to its accuracy, whether express or implied. To the extent permitted by law, we, other members of our company group, hereby expressly exclude: all conditions, warranties, representations, and other terms which might otherwise be implied by statute, common law, or the law of equity; and any liability for any direct, indirect or consequential loss or damage incurred by any user in each case in connection with our website or in connection with the use, inability to use, or results of the use of our website, any websites linked to it and any materials posted on it, including, without limitation any liability for (i) loss of income or revenue; (ii) loss of business; (iii) loss of profits or contracts; (iv) loss of anticipated savings; (v) loss of data; (vi) loss of goodwill or reputation; (vii) wasted management or office time; and (viii) for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract, breach of statutory duty or otherwise, even if foreseeable. This does not affect our liability for death or personal injury arising from our negligence, our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law.

7. Information about you and your visits to our website

We process information about you in accordance with our Privacy Policy. By using our website, you consent to such processing, and you warrant that all data provided by you is accurate at the time it is provided.

8. Viruses, hacking, and other offenses

We do not guarantee that our website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs, and platform in order to access our website. You should use your own virus protection software.

You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs, or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to our website, the server on which our Website is stored, or any server, computer, or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offense under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of our website or to your downloading of any material posted on it, or on any website linked to it.

9. Links from our website

Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only and do not signify that we endorse those websites. We have no control over the contents of those websites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

10. Jurisdiction and applicable law

These terms and conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

The English courts will have exclusive jurisdiction over any claim arising from or related to a visit to our website, although we retain the right to bring proceedings against you for breach of these terms and conditions in your country of residence or any other relevant country.

11. Variations to these terms and conditions

We may revise these terms and conditions at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we may have made, as they are binding on you. Some of the provisions in these terms and conditions may also be superseded by provisions or notices published elsewhere on our website.

12. Severance

If any provision of these terms and conditions is found by a court or regulator to be invalid or unenforceable, the other provisions shall continue to apply.

13. Monitoring use

Users of our website may be monitored to ensure compliance with these terms and conditions. By using this website, you consent to this monitoring in order to ensure the security and availability of this website.

14. Contact us

To contact us, whether you have any concerns about material that appears on our website or otherwise, please contact us at:

4555 Excel Pkwy,
Suite 500
Addison, TX 75001 USA

(972) 690-9494

Lsa-marketing@lone-star.com

GDPR

Our commitment to being in complete compliance with the GDPR and maintaining your right to privacy and security.

Our Commitment

Lone Star Analysis is committed to ensuring the security and protection of the personal information that we process and to providing a compliant and consistent approach to data protection. We have always had a robust and effective data protection program in place which complies with existing law and abides by the data protection principles. However, we recognize our obligations to update and expand this program to meet the demands of the GDPR.

Lone Star is dedicated to safeguarding the personal information under our remit and developing a data protection regime that is effective, fit for purpose, and demonstrates an understanding of and appreciation for the new Regulation. Our preparation and objectives for GDPR compliance have been summarized in this statement and include the development and implementation of new data protection roles, policies, procedures, controls, and measures to ensure maximum and ongoing compliance.

What information do we collect?

How do we use your information, and what are your data subject rights?

Any of the information we collect from you may be used in one of the following ways:

To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
To administer a contest, promotion, survey, or other site feature
To send periodic emails
The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

You can easily manage your subscription preferences or opt-out of ALL communications by following this link: MANAGE YOUR EMAIL AND SUBSCRIPTION PREFERENCES.

Do we use cookies?

This site uses general cookies. Some of them are essential (to make the site work properly), while others help us improve our site’s performance. However, we do not use any type of cookies to capture, retrieve or store your personal data.

The only time we handle your personal data is if you purposefully give it to us by registering or filling out a form on our site. When you give us your personal data, it is handled in compliance with all GDPR protections and with a consistent approach to assuring your personal data protection.

How We Comply With GDPR

Lone Star already has a consistent level of data protection and security across our organization; however, it is our aim to be fully compliant with the GDPR. Our preparation includes:

Policies & Procedures – We have reviewed our current data protection policies and procedures to meet the requirements and standards of the GDPR and any relevant data protection laws, including:
- Data Protection – our main policy and procedure document for data protection has been overhauled to meet the standards and requirements of the GDPR. Accountability and governance measures are in place to ensure that we understand and adequately disseminate and evidence our obligations and responsibilities; with a dedicated focus on privacy by design and the rights of individuals.
- Data Retention & Erasure – we have updated our retention policy and schedule to ensure that we meet the ‘data minimization and ‘storage limitation’ principles and that personal information is stored, archived, and destroyed compliantly and ethically. We have dedicated erasure procedures in place to meet the new ‘Right to Erasure’ obligation and are aware of when this and other data subject’s rights apply; along with any exemptions, response timeframes, and notification responsibilities.
- Data Breaches – our breach procedures ensure that we have safeguards and measures in place to identify, assess, investigate and report any personal data breach at the earliest possible time. Our procedures are robust and have been disseminated to all employees, making them aware of the reporting lines and steps to follow.
- International Data Transfers & Third-Party Disclosures – where Lone Star stores or transfers personal information outside the EU, we have robust procedures and safeguarding measures in place to secure, encrypt and maintain the integrity of the data. Our procedures include a continual review of the countries with sufficient adequacy decisions, as well as provisions for binding corporate rules; standard data protection clauses, or approved codes of conduct for those countries without. We carry out strict due diligence checks with all recipients of personal data to assess and verify that they have appropriate safeguards in place to protect the information, ensure enforceable data subject rights, and have effective legal remedies for data subjects where applicable.
- Subject Access Request (SAR) – we have revised our SAR procedures to accommodate the revised 30-day timeframe for providing the requested information and for making this provision free of charge. Our new procedures detail how to verify the data subject, what steps to take for processing an access request, what exemptions apply, and a suite of response templates to ensure that communications with data subjects are compliant, consistent, and adequate.
Legal Basis for Processing – we are reviewing all processing activities to identify the legal basis for processing and ensure that each basis is appropriate for the activity it relates to. Where applicable, we also maintain records of our processing activities, ensuring that our obligations under Article 30 of the GDPR and Schedule 1 of the Data Protection Bill are met.
Privacy Notice/Policy – we have revised our Privacy Policy to comply with the GDPR, ensuring that all individuals whose personal information we process have been informed of why we need it, how it is used, what their rights are, who the information is disclosed to and what safeguarding measures are in place to protect their information.
Obtaining Consent – we have revised our consent mechanisms for obtaining personal data, ensuring that individuals understand what they are providing, why and how we use it, and giving clear, defined ways to consent to us processing their information. We have developed stringent processes for recording consent, making sure that we can evidence an affirmative opt-in, along with time and date records; and an easy-to-see and access way to withdraw consent at any time.
Direct Marketing – we have revised the wording and processes for direct marketing, including clear opt-in mechanisms for marketing subscriptions; a clear notice and method for opting out, and providing unsubscribe features on all subsequent marketing materials.
Processor Agreements – where we use any third-party to process personal information on our behalf (Payroll, Recruitment, Hosting, etc.), we have drafted compliant Processor Agreements and due diligence procedures for ensuring that they (as well as we) meet and understand their/our GDPR obligations. These measures include initial and ongoing reviews of the service provided, the necessity of the processing activity, the technical and organizational measures in place, and compliance with the GDPR.
Special Categories Data – where we obtain and process any special category information, we do so in complete compliance with the Article 9 requirements and have high-level encryption and protections on all such data. Special category data is only processed where necessary and is only processed where we have first identified the appropriate Article 9(2) basis or the Data Protection Bill Schedule 1 condition. Where we rely on consent for processing, this is explicit and is verified by a signature, with the right to modify or remove consent being clearly signposted.

Contact Us

If there are any questions regarding this policy, you may contact us.

The Data Protection Officer

4555 Excel Pkwy,
Suite 500
Addison, TX 75001

(972) 690-9494

information@lone-star.com

Last Updated: May 2022